Voicenotes

Get quick answers to common Voicenotes questions in one place—from basic setup and usage tips to upcoming features and best practices.

Frequently Asked Questions

Why do AI models make mistakes?

Understanding why random words or phrases appear in your transcripts, even if you didn't say them in the recording.

Understanding AI Hallucination in Your Transcripts

In this article, you'll learn how to prevent recording failures by ensuring your audio uploads fully before closing the app.

How to avoid losing a recording before it uploads

In this guide, you will understand when and why we choose to part ways with a user, and how we protect our team and product vision.

When we decide to fire a user

In this guide, you'll learn why your subscription may not appear correctly in the app after purchase, and how to fix it.

Why does my subscription show as free after I’ve paid?

Troubleshooting & FAQ 

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Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets and conversations related to your company.

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Track the progress of all tickets related to your company.

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.