Voicenotes

Get quick answers to common Voicenotes questions in one place—from basic setup and usage tips to upcoming features and best practices.

Frequently Asked Questions

Thoughts aren't always voice-friendly. Maybe you’re on a crowded train or maybe you just don’t feel like talking out loud. Meet text notes.

Understanding why random words or phrases appear in your transcripts, even if you didn't say them in the recording.

Find answers and get help from Intercom Support and Community Experts

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Tickets submitted through the messenger or by a support agent in your conversation will appear here.

Try using different keywords or checking for typos.

Track the progress of all tickets related to your company.

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