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Frequently Asked Questions
Frequently Asked Questions
Updated over 4 months ago
  • I love Voicenotes! How can I help?

    • The best way to support us today would be to leave a review on the iOS or Android store. People tend to leave reviews when things are broken, but rarely when things are fixed and working well. We read and appreciate every single review. 🙏

  • What are some best practices to use Voicenotes?

    • Quantity over quality. The more you add, the better it gets. We recommend capturing your raw thoughts as freely and as often as possible. In a world where AI can organize and surface your notes when needed, we believe one should optimize for maximum input.

    • The shorter, the better. Shorter notes tend to focus on one subject and are often easier and more enjoyable to rediscover in the future.

    • Voicenotes become more useful and fun as time passes. You'll start connecting the dots a lot more with the help of AI.

    More on the technical side:

    • Even if you speak softly or record in a noisy environment, it'll capture your voice just fine.

    • If you speak in one of the unsupported languages (such as Malayalam), select English as your preferred language and record for a human-level accurate translation to English. It's pretty magical.

    • If you have the latest iPhone, setting Voicenotes as your action button is 🤯.

    • If you're using Voicenotes on your computer, keyboard shortcuts are a godsend. Tap 'R' to start recording and 'D' when you're done.

    • We see many unique styles of using Voicenotes. We'd love to hear how you use it. We repost some of it on our use-cases page.

  • What's on the roadmap?

    • Add text notes 🚧

    • Import audio 🚧

    • Apple Watch and WearOS apps ✅

    • Offline note-taking ✅

    • Attachments (images and links) ✅

    • Sub-notes ✅

      • Today every note is one uninterrupted brain-dump. With sub-notes, we expect to unlock a deeper level of thinking and facilitate follow-ups on existing ideas. For example, while reading a book, imagine being able to take quick notes on interesting points instead of recording one large summary at the end.

    • Experimental stuff (no promises) 🚧

      • Realtime voice assistant (which has full context of your notes) to be your friend/therapist/brainstormer.

      • Reminders to automatically surface to-do items from your notes. Thinking of it as an obvious first step of more AI workflows. View from our Figma.

    • Export and integrations (Zapier and Readwise) 🚧

  • Who is behind Voicenotes?

    • Voicenotes is founded by Jijo and Aleesha, a husband-wife duo who are also co-founders of Buy Me a Coffee, one of the largest creator funding platform founded in 2017.

    • We shared the backstory and our vision for Voicenotes on YouTube.

  • How do I contact you?

    • Tweet us at @voicenotesai for a quick response, even if it's an issue, an appreciation or an interesting use-case that you discovered. This will also help other note-takers.

    • Email [email protected] for other enquires. We read every email but these days we're backlogged because of the launch – we appreciate your patience.

  • Why should I take notes in the first place?

    1. To free up your mind and be present.

    2. Save things for later.

      • What are the chances that something interesting or useful you just came across is exactly what you need at this moment? Taking notes allows you to capture these insights for when you need them in the future.

      • It could be an interesting movie, a book recommendation, a restaurant you want to visit, an item you're thinking about buying, or a matter you want to share with someone—anything that might prove useful later.

    3. Notes can be the starting point of all your work.

      • When starting a new design, writing an article, or preparing for a meeting, I quickly look up my notes to find relevant ideas. It helps me go from zero to one instantly.

  • You offer a lifetime plan for $50, but don’t you have ongoing costs?

    • Believer plan is a launch offer. Our goal is to attract a group of note-takers who are loyal enough to back the project at its earliest stage and offer feedback and in the process benefit from it. In the future, we expect to switch to subscription-only and for the subscribers to cover the ongoing expense.

    • We also expect the cost of AI transcription and inference to dramatically go down in the future.

  • Are my notes really private?

    • Yes. My wife and I use the app for our most personal notes, so we designed the platform to be private knowing we'll have to hire team members in the future.

    • All notes are secured on the cloud, not used for AI training, and only retrieved upon authenticated user requests.

  • Is there an iOS and Android app for Voicenotes?

    • Apps are super convenient but we must warn you that they are not as stable as the web version. Apps will also lag behind in new features as every update has to go through an approval process by Apple and Google.

  • I just lost a note that I recorded. Help?

    • It is super rare (1 in 1000) but sucks when it happens. It is often related to a bad network or a browser/device related issue.

    • If the audio was successfully uploaded, you can retry transcription and title creation from the Web.

  • What AI models do you use?

    • We use the best-in-class (and therefore most expensive) models such as GPT-4o and Claude 3.5 Sonnet for most tasks. We sometimes use a faster model like Claude Haiku for features such as Related Notes which do not require high intelligence.

  • How does Voicenotes compare with apps like X and Y?

    • The honest answer is that we don’t know. I’m sure there are some great products for specific use-cases, but Aleesha and I set out to build Voicenotes because we couldn’t find anything that we would use ourselves. And our use-case was very simple: take quick notes and make sense of it when we need them with minimal effort.

    • Our goal is to build the most delightful product for our daily use.

  • You guys are the founders of Buy Me a Coffee; how do you find the time to build and maintain this?

    • Voicenotes is very much a nights-and-weekends project for us, but we have hired help for time-consuming engineering tasks. We use Voicenotes ourselves religiously and enjoy designing new features and we plan to do it for as long as I can.

  • Do you have an affiliate program?

    • Yes, if you’re a creator/influencer who’d like to share Voicenotes with your community, you now get to keep 20% of the sales: refer.voicenotes.com. Thank you for spreading the word.

  • Can I buy extra accounts to gift someone?

    • Some of you have purchased extra Voicenotes accounts for your spouse, parents and even for toddlers for when they grow up (honestly the biggest compliment 🙏). Now you can purchase up to 20 gift codes of the Believer plan here.

– Jijo and Aleesha

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