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Troubleshooting Voicenotes
Updated over a week ago

Common Issues and Solutions

  • Voicenotes didn't Join the Meeting

    • Ensure you've added the correct meeting link to the dashboard.

    • Check your internet connection.

    • Make sure the meeting hasn't reached its participant limit.

  • Cannot Admit the Voicenotes bot

    • Verify that the waiting room feature is enabled.

    • Check if the bot is blocked or removed from your Zoom account.

  • No Audio Recorded

    • Confirm that you admitted the bot into the meeting.

    • Ensure that participants are unmuted during the meeting.

  • Unable to Access Recordings

    • Log in to the correct Voicenotes account.

    • Refresh the home page after a few minutes.

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