Welcome to Voicenotes.com. We take your privacy seriously. Here, you’ll find a straightforward run-down of how we look after your personal info when you use our site.
1. Information We Collect
Provided Information: Your name, email, and any other details you provide when you create an account with us, submit feedback and request support.
Device Data: We record your IP address, browser type, operating system, and device type when you use our services
Cookies and Tracking: We use cookies to improve site functionality and user experience. You can manage these via your browser.
Usage Analytics: To improve our services, we analyze how you and others interact with our site using analytics tools.
2. How We Use Your Information
The collected data helps us to:
Provide, maintain, and improve our services
Communicate with you, including order confirmations, invoices, technical notices, updates, security alerts, and administrative messages
Understand and analyze how you use our services for development and optimization
Protect against misuse or unauthorized use of our services
3. Information We Do Not Share
We use AI models to process your notes, but we do not send any of your information for training purposes, and your notes remain absolutely private within your account.
Private Entries: Your notes, recordings, and their transcriptions are for your eyes and ears only.
Search History: We keep your search history confidential.
Personal Inquiries: Questions you ask your notes stay between you and Voicenotes.com.
4. Information We Share:
Service Providers: We partner with trusted companies for hosting, customer support, analytics, and marketing services, but only share what’s necessary to offer you those services.
Legal Obligations: We may be compelled to disclose your information for legal reasons, such as in response to law enforcement requests, or to prevent harm or fraud.
5. Data Protection
We are committed to protecting your data through a combination of technical and administrative security controls.
At Voicenotes, we want to be clear and direct about what happens to your data—from the moment you record a note, to the moment you delete it.
Where your data is stored
All recordings and data are stored securely on AWS (Amazon Web Services) servers, located in the United States.
Who has access to your data
The app is secure by design. No one on the Voicenotes team, including the founders, can access your private notes or recordings.
Only a single, vetted DevOps professional may access the database, strictly for maintenance and upgrades—and only under contractual obligations that protect your privacy.
We never monitor, review, or analyze your notes or transcripts for any purpose.
What happens when you delete a note
When you delete a note (voice or text), it is instantly and permanently deleted from our systems, with no backup retained.
There is no retention period—once you delete, it’s gone for good.
How AI models are used (and what isn’t done)
To provide accurate transcription and AI-powered features, we use trusted third-party AI providers, specifically OpenAI and Anthropic.
To process your notes, certain data is securely transmitted to these AI providers. This is necessary for transcription, summaries, and AI-powered features.
Your data is encrypted at rest and in transit. End-to-end encryption (E2EE) is not feasible, because your data must be processed by the AI provider.
We do not use your notes or recordings to train any AI models.
Data sent to OpenAI or Anthropic via API is not stored or used for training by those providers, unless you explicitly opt in (which we do not).
We never send more data than is required for your request, and we avoid sending any unnecessary or personally identifying information.
Data pseudonymization
We have not implemented pseudonymization of user data, as this would impact features like Ask AI, which relies on your actual notes and imported content.
No monitoring or filtering
We do not flag, monitor, or filter your recordings or transcripts for keywords, sensitive content, or any other purpose.
Your privacy is respected at every step.
Compliance and security
Voicenotes is fully GDPR compliant.
We are currently undergoing SOC 2 certification with Vanta. Regular third-party audits and compliance checks are performed to ensure your data remains protected.
Two-factor authentication (2FA) is currently in testing and will be available soon.
What we do not do
We don’t use your data for model training or research—neither internally nor with our providers.
We don’t share your data with advertisers or unauthorized third parties.
We don’t retain or back up your content after you delete it.
We don’t monitor, access, or analyze your notes or recordings except as needed to deliver our core services.
6. Your Rights
You may have the right to access, correct, or delete your personal data, or restrict its processing. You also have the right to object to the processing of your personal data. Please contact us to make such requests.
7. Changes to This Policy
We may revise this Privacy Policy from time to time. The most current version will always be posted on our website. If we make changes that are material, we will let you know by posting on our site or by sending you an email or other communication before the changes take effect.
8. Contact Us
For further clarification about these terms or if you have any concerns about your privacy, please get in touch with us at: [email protected].