Voicenotes offers a full, no-questions-asked refund within 14 days of purchase for the following licenses:
Voicenotes Yearly plan
Voicenotes Monthly plan
Please note that there is a fair usage limit of up to 6 hours of transcription before you can request a full refund.
How to Request a Refund
Reach out to us at [email protected] with ‘Refund request’ as the subject line.
Please share the email ID linked to your account in the refund request.
Share your feedback (optional): We’d really appreciate it if you’d also share your reason for the refund request. You'll receive your full refund anyway regardless of the reasons you share – but this will help us improve our product and make it better for everyone.
We will review your request upon receiving your email. As long as your request was raised within 14 days of purchase, we will promptly cancel the subscription from our end and initiate the refund immediately.
No Refunds for the Believer Plan and Gift Code Purchases
We’ve discontinued the Lifetime Plan (Believer Plan) for new users as of November 12, 2024. We kept the refund option open for 30 days after the last purchase was made. As per our policy, the Believer plan will not be refundable hereafter. The same applies to gift code purchases as well.
Frequently Asked Questions
What happens if I refund my service?
Refunding a Voicenotes subscription results in the cancellation of your subscription and your account will be downgraded to the Free plan. You can continue using Voicenotes as a Free user.
What if I miss a payment and my subscription expires? Will I lose my data?
No, when your subscription expires, your account will simply be downgraded to the Free plan. You can resubscribe anytime to continue enjoying recording without limits.
Please note that if your account is deleted at any time, all associated data will be removed.
I paid for my subscription through the App Store. How can I get a refund?
We cannot process the refund through Apple App Store Connect from our end and you will have to raise the refund request yourself, following these directions:
Open the App Store app.
Tap your profile icon at the top of the screen.
Go to Purchased and find the item.
Tap the item, scroll down, and select Report a Problem.
You’ll be redirected to the Report a Problem website. Proceed to raise your request.
Apple will review your claim and make the final decision regarding your subscription. Apple's decision in this matter will be final.
I paid for my subscription through the Play Store. How can I get a refund?
If you purchased a subscription through Google Play’s billing system, according to the general policy of Google Play, you will not receive a refund for the current billing period, but will continue to receive your subscription content for the remainder of the current billing period, regardless of the cancellation date. Your cancellation goes into effect after the current billing period has passed.
Talk to a Human
If you have any trouble with a transaction, or you need a refund past 14 days after purchase due to exceptional circumstances, contact Voicenotes support at [email protected]. We promptly respond to all emails.